Shipping Policy

Everything you need to know about how [Add your business name] delivers to you.

Order Processing

Orders are processed within 1–3 business days of payment confirmation. During busy periods (such as sales or holidays), processing may take up to 5 business days. You will receive a shipping confirmation email with a tracking link once your order has been dispatched. Orders placed after 2pm local time may be processed the following business day.

Domestic Shipping

We offer the following shipping options within [Add your country]:
• Standard Shipping (5–7 business days): [Add your standard shipping price]
• Express Shipping (2–3 business days): [Add your express shipping price]
Exact shipping costs and delivery estimates are displayed at checkout. Free standard shipping thresholds and carrier availability may vary by location.

International Shipping

We ship to most countries worldwide. International delivery typically takes 7–21 business days depending on your location and local customs processing times. Shipping costs for international orders are calculated at checkout. [Add your business name] is not responsible for import duties, customs fees, or local taxes, which are the buyer's sole responsibility.

Order Tracking

All orders include tracking. Your tracking number and a link to track your shipment will be included in your shipping confirmation email. Tracking information may take up to 24 hours to update after dispatch. If your tracking has not updated for more than 5 business days, please contact us and we will investigate with the carrier.

Lost or Damaged Orders

If your parcel arrives damaged, please photograph the packaging and contents immediately and contact us at [Add your email address] within 7 days of delivery. If your order appears to be lost, please contact us and we will open an investigation with the carrier. We will arrange a replacement or full refund where the carrier confirms a loss.